Job Details

Our client based in Shipley BD17 is looking for Customer Service Assistant to join their team. This is a full-time position Monday to Friday.

Working hours: Monday - Friday 8.30am to 5.00pm and 4.00pm finish on Friday

Please note that you will be required to work every other Saturday 9.00am -1.00pm

Pay rate: £12.21 -£12.75 phr

This is temporary to permanent position.

We'd love to meet someone, with most of the following:

-Good Phone Contact Handling Skills

-Ability to Multi-Task, Prioritize, and Manage Time Effectively:

-Good Computer Skills and Working Knowledge of MS Office Programs

-Excellent Communication Skills

-Team Player

-Planning and Organizing

-Innovation, Flexibility, and Adaptability

Day-to-Day duties

-Provide the initial point of contact for our customers.

-Answer incoming calls from customers.

-Answering emails

-Manage incoming requests from the Customer Portal

-Follow communication procedures, guidelines and policies.

Please apply online or call us on 01274 913 720

Reference R02

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.