Job Details

Autogate Controller

Location: Heysham
Shift Pattern: 4 on / 4 off (days & nights)

Temp to Perm position

About the Role

We are seeking a proactive and reliable Autogate Controller to join our operations team. Acting as the first point of contact for hauliers, you will play a key role in managing the safe and efficient flow of HGV traffic in and out of the terminal using a state-of-the-art automated gate system.

This is a fast-paced, safety-critical position suited to individuals who can remain calm under pressure and communicate effectively in a dynamic environment.

Key Responsibilities

• Haulier Support: Act as the primary point of contact for drivers, resolving queries and issues via intercom systems
• Traffic Management: Monitor and coordinate high volumes of HGV movements to ensure smooth terminal operations
• System Operations: Operate and oversee the Automated Gate System (including ANPR), identifying and troubleshooting faults
• Safety Compliance: Ensure all vehicle movements are conducted safely in line with site procedures
• Communication & Reporting: Liaise with internal teams and report system issues or operational concerns promptly

About You

• Strong communication and customer service skills
• Comfortable working in a fast-paced operational environment
• Confident using IT systems and monitoring platforms
• High attention to detail with the ability to multitask
• A team player who can also work independently
• Able to remain calm and professional under pressure

Requirements

• Previous experience in transport, logistics, or a similar environment is desirable
• Willingness to work rotating shifts, including nights and weekends
• Ability to pass a pre-employment medical assessment

What We Offer

• Competitive salary
• Structured training and development programme
• Shift allowances (where applicable)
• Pension scheme and employee benefits

If you're looking for a challenging and rewarding operational role within a dynamic port environment, we'd love to hear from you.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.