Job Details

We are recruiting for Customer Service Advisor working Monday to Friday on a full time and permanent basis for a company based in Bromsgrove.

Role: Customer Service Advisor

Salary: £25,000 per annum

Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)

Job Type: Full-time, Permanent

Location: Bromsgrove

Benefits

· On-site parking

· Birthday is given off as a free day of annual leave

· Wellbeing awards

This is an excellent opportunity for a Customer Service Advisor who is a reliable and enthusiastic and looking to work within a busy team.

Key Responsibilities

· Daily contact with existing customers via email and telephone

· Processing orders, returns and credits via Sage

· Working with the Sales Team to ensure that customers are satisfied

Key Requirements

· The ability to remain calm in a busy environment

· Adaptability and organisational skills

· Experience of Microsoft office

· Good speed while providing excellent Customer Service

· Previous customer service experience

· Excellent telephone manner

If you are a customer focused individual, with great people skills and an excellent phone manner than please apply! For further information please contact Rebecca on 07385 660 400

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.