Job Details

Customer Service Coordinator

Salary circa £27,000 per annum

Leeds

Monday to Friday 37.5 hours per week - Hybrid - 4 days in the office & 1 day from home

Permanent

Our prestigious Global manufacturing client based in Leeds, are looking to recruit a permanent Customer Service Coordinator.

Customer Service Coordinator Role:

Processing and managing Customer orders from placement though to delivery.

Customer Service Coordinator responsibilities:

• Accurately process customer orders, with relevant quantities, prices and charges
• Manage orders to meet Customer's known requirements, to ensure orders are despatched on time and in full
• Manage Customer expectations in a pro-active manner via telephone/email, assisting with their queries through to resolution
• Ensure customer queries/concerns/complaints are answered and logged where appropriate in the relevant databases
• To ensure that all procedures are met, relevant correspondence and documentation is filed appropriately and databases maintained

Customer Service Coordinator requirements:

• Previous experience working within in a busy Customer Service environment is essential
• Order processing experience
• Account management experience
• Experience of using SAP or an equivalent ERP system
• Excellent attention to detail

Please apply in the first instance with a copy of your CV.

R43

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.