Job Details

Customer Service Advisor
📍 Shipley (BD17)

We are currently recruiting on behalf of our client in Shipley for a Customer Service Advisor to join their busy and friendly team. This is an excellent opportunity for someone looking to develop their career within a supportive environment.

Contract Type: Temporary to Permanent (after 12-week probation)
Pay Rate: £12.71 - £13.50 per hour (depending on experience)

Working Hours:

• Monday to Thursday: 8:30am - 5:00pm
• Friday: 8:30am - 4:00pm
• Every other Saturday: 9:00am - 1:00pm

Key Responsibilities:

• Deliver outstanding customer service to clients
• Handle customer queries and issues efficiently and professionally
• Support customers with enquiries, account management, and problem resolution
• Maintain accurate and up-to-date client records
• Work closely with internal teams to ensure a high level of customer satisfaction

What's on Offer:

• Friendly and supportive office environment
• Overtime paid at a premium rate
• Genuine career progression opportunities

This role is ideal for someone who is customer-focused, organised, and eager to grow within a dynamic team.

Please apply online

Reference R02

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.