Job Details

Stafforce are recruiting for a Demand Planning and Customer Service Support role at Sofina Foods (Youngs Seafood), based in Grimsby for maternity cover of up to 1 year.

Hours; Monday- Friday 8.45am-5pm

Payrate; £14.32 p/h

The role;

Key responsibilities for the Demand Planning and Customer Service Support role are below;

• Management of timely and accurate order processing
• Primary daily point of contact for retailer supply chain contacts and internal business manager
• Interpret customer intelligence to provide the best possible view of short term future sales
• Support great service through proactive problem solving and identifying opportunities
• Support Demand planner to create accurate forecasting on Sofco Demand.
• Maximise consistent customer service to 98.5%
• Maximise In Store availability to 99%
• Improve forecast accuracy
• Balance between customer and business expectations
• Establish credibility with stakeholders

Skills and Experience required;

• Analytical
• Microsoft advanced
• SAP knowledge would be an advantage
• Attention to detail
• Work on own initiative and collaborate as a team
• Team player
• Understanding of supply chains within an FMCG environment

Why work for Stafforce?

• Great friendly and welcoming working environment
• Training opportunities and career progression
• Ongoing assignments
• STAFFORCE Navigate + App:
• Shopping discounts.
• Discounted Gym membership.
• 24/7 GP service.
• Health & Wellbeing support.
• On-line access to payslips and pension information.