Job Details

EXPORTS CUSTOMER SERVICE COORDINATOR

We are recruiting an experienced Exports Customer Service Coordinator to join a global leader in LCL Ocean freight logistics based in Maldon. This is a Permanent Vacancy offering a starting salary of £24,000.

Shift pattern / Working hours

Monday to Friday 8:30am - 5pm

Start date / Duration

The Exports Customer Service Coordinator role is Permanent position that will commence with immediate effect however, should you have a notice period with your current employer, we will work around this.

Job description

The Exports Customer Service Coordinator will be responsible for liasing with various stakeholders to ensure smooth and efficient freight movement. Your day to day duties will be;

· Liaising with hauliers to quote collection and distribution costs.

· Liaising with operations to assess available container space

· Arranging bookings and issuing confirmation to clients

· Providing trucker notes to hauliers ensuring clear communication throughout

· Communicating with overseas agents regarding HAZ acceptance

· Assisting hauliers and clients with any collection queries or issues.

· Build great relationships with suppliers and hauliers and be able to manage their expectations efficiently

· Offer general logistics support and updates on collection and delivery timescales over the telephone

· Updating customer and supplier information on the database

The successful candidate:

To be considered for the position of Exports Customer Service Coordinator, you must;

· Ideally have previous experience in a Customer Support or logistical administration role

· Have excellent communication skills both verbally and written

· Be able to build and maintain great working relationships with suppliers, hauliers and other external stakeholders

· Have the ability to prioritise your own workload and maintain a high standard of efficiency

· Have a high level of concentration and attention to detail

· Be computer literate

What's in it for you?

• Starting salary - £24,000
• Permanent vacancy
• 28 days holiday
• Bank Holidays off work

Interested? APPLY NOW!

REF - S05