Job Details

Import Customs Manager

Newport

£30,000+ per annum (DOE)

Full-Time | Permanent

Join a forward-thinking logistics business based at one of South Wales' busiest ports-with exciting plans for the future and a growing customs operation.

We're proud to be recruiting for an experienced and detail-driven Import Customs Manager to lead a well-established customs team in Newport. This is an opportunity to take ownership of critical import clearance operations, support junior team members, and work closely with HMRC, port authorities, and supply chain partners to ensure full compliance.

If you have proven customs experience, strong leadership skills, and a passion for getting things right first time, this could be your next big move.

Key Responsibilities:

• Lead and support a team of Customs Coordinators handling import clearance operations
• Oversee the preparation and submission of CDS and Safety & Security Declarations
• Act as the main point of contact for HMRC, clients, hauliers, warehouse teams, and other stakeholders
• Ensure accurate documentation and data entry using government and third-party customs systems
• Monitor compliance with HMRC regulations and UK port clearance procedures
• Provide training, mentoring, and support to junior team members
• Resolve customer queries and maintain strong working relationships across the supply chain
• Support the rota with flexibility for occasional evening or weekend work as required

What We're Looking For:

• Strong background in customs clearance, freight forwarding, or logistics
• Prior experience in a senior or supervisory customs role
• In-depth knowledge of UK import procedures and HMRC regulations
• Confident using customs platforms and declaration software
• Excellent communication, coordination, and leadership skills
• High level of accuracy and attention to detail under pressure
• Flexible approach to working hours, including rota participation

What's On Offer:

• Salary of £30,000+ depending on experience
• 30 days holiday including bank holidays
• Extra day off on your birthday
• Long-term opportunity in a growing business with future progression potential
• Supportive and knowledgeable team
• On-site parking

Take the next step in your customs career with a company that's serious about growth, service, and people.

Call Stafforce Wales on 01495 533192

Or email your CV to

Stafforce is acting as an employment agency on behalf of our client. We welcome applications from all suitably experienced individuals.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.