Job Details

Location: Brough

Salary: Up to £40K

About the Role

We're looking for a proactive and technically skilled IT & Business Systems Technician to join our clients growing team. In this exciting role, you will provide day-to-day IT support while also maintaining and optimising their key business systems. You'll be the go-to person for troubleshooting hardware and software issues, supporting system users, and helping to improve the tools that power our business operations. In addition, you will have a unique opportunity to lead new IT project to support our clients growth.

Key Responsibilities

• Provide 1st and 2nd line technical support to staff across the organisation
• Install, configure, and maintain desktop and mobile hardware, printers, and other devices
• Manage user accounts, permissions, and security in Microsoft 365 and internal systems
• Support and maintain business-critical applications and cyber essential (e.g. ERP & HR systems)
• Troubleshoot software and integration issues, escalating where necessary
• Work with users to gather feedback and assist in improving system performance and usability
• Assist with IT projects such as system upgrades, migrations, and new software rollouts

What We're Looking For

• Previous experience in a similar IT support or systems role
• Strong knowledge of Windows & Microsoft 365
• Familiarity with business systems (ERP)
• Solid troubleshooting and problem-solving skills
• Ability to work independently and manage multiple priorities
• Excellent communication and interpersonal skills

Why Join Our Client

• Be part of a supportive and forward-thinking team
• Opportunities for career growth and training
• Employee benefits including: Group Life Insurance, Cycle to Work Scheme, EV Scheme and more

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.