Job Details

We are currently recruiting for an office-based Sales Administrator to work on a full time and permanent basis in Shepshed, Loughborough.

Salary: £27,000 per annum

Working hours: Monday to Friday and office based, 9am until 5:30pm

Company benefits

· Company pension scheme

· Company sick pay scheme

· 23 days holiday annual leave plus bank holidays

· Employee discount

· Free parking

· Role-based training

· Bonus scheme

About the Role:

The Sales Administrator will assist in general administration duties, processing orders, managing deliveries and declarations, and responding to distributor enquiries.

· Processing orders received via email, B2B website, and telephone.

· Assisting in arranging and processing order deliveries.

· Following up quotes and sales opportunities.

· Raising credit notes.

· Answering incoming calls to main reception and assisting with room bookings.

· Analysing customer deliveries, service levels and resolving customer order and delivery issues

· Preparing quotes in response to export sales queries received via email and telephone.

· Taking responsibility for preparing and completing Export documentation to enable customs clearance.

· Ensure adhering to ISO 9001 Quality Policy, associated job roles, responsibilities, processes, procedures, and work instructions.

About you:

· Administrative and data entry experience.

· Professional telephone manner.

· Experience working in a customer focused environment.

· Microsoft 365 competency.

· Keen attention to detail with high level of accuracy.

· Motivation and ability to learn tasks quickly and work as part of a team.

· Good communication and relationship skills.

· Commercial awareness.

· Ability to multitask and prioritise workload.

If you are experienced with inbound and outbound calls, soft sales skills and have a confident phone manner then please apply! For further information please contact Rebecca on 07385 660 400

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.