Job Details

We're on the lookout for a Sales Executive to join our well established and reputable client based in Loughborough on a full time, permanent basis.

Salary: £28,366 per annum (plus commission structure for achieving targets).

The Role:

As a Sales Executive, you will support the growth and development of our client's customer base. You will be responsible for contacting existing and new clients via email and over the phone to deliver exceptional service and identify opportunities to strengthen customer relationships and achieve sales targets.

Key Responsibilities:

• Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers. This strategy is vital for engaging trade customers who may not have regular visits from our road sales team.
• Contact customers to review performance, understand current projects being worked on and offer appropriate sampling and promote and sell in existing and new collections.
• Understand customer needs and wants to be able to approach and maximise sales opportunities.
• Secure future business with customers through appropriate service and support.
• Develop and deliver an appropriate customer contact strategy utilising all contact tools.
• Input customer feedback and actions into our clients CRM system.
• Work closely with the Customer Service Team to ensure completion and accuracy of all orders.
• Follow up on calls / emails made.
• Submit regular accurate reports and monitor sales performance with the Head of Customer Service and the UK Sales Director.
• Complete all required administration associated with the role.
• Deliver against your own targets as a part of the sales team.
• Employ effective sales techniques to promote products, up-sell, and cross-sell, ensuring each interaction aims to build a stronger business relationship.

Essential Requirements:

• Proven outbound sales experience.
• Excellent customer experience skills.
• Strong business sense and industry expertise.
• Experience working with products and demonstrating product knowledge.
• Experience building long term business relationships.
• Self-driven, results orientated and a positive outlook.
• Excellent IT skills, including MS Office skills.

If you are looking for the next step in your career with a well-established local company, then apply for this role now!

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.