Job Details

We are seeking a Warehouse & Trade Counter Assistant on behalf of our well established client in Witham St Hughs. This role offers a dynamic mix of customer service, sales, assembly and warehouse duties, working closely with the on-site Manager to ensure smooth daily operations.

Salary: £26,000 - £30,000

Monday to Friday: 8am - 4:30pm

Your Role:

As a key part of the team, you'll spend approximately 40% of your time at the trade counter, assisting new and existing customers, delivering top-tier service, and identifying sales opportunities. You'll also handle assembly duties, stock control, order processing, and general warehouse duties.

Key Responsibilities:

• Serve customers at the trade counter, offering expert advice and ensuring excellent service
• Process sales orders, quotations, and customer inquiries efficiently
• Use the company's system to locate stock, manage pricing, and process orders
• Identify and source components for various projects
• Assemble hydraulic hoses and advise customers on hydraulic solutions
• Promote products and services to drive new business opportunities
• Handle general administrative tasks
• Provide occasional relief van driving as needed

What We're Looking For:

• A customer-focused, hands-on approach with confidence in serving at a trade counter
• Previous experience in a customer-facing role, ideally in a trade or technical environment
• Strong communication and problem-solving skills
• Ability to proactively engage with customers and identify new sales opportunities

If you're a proactive team player with a passion for customer service and hands-on work, we'd love to hear from you!

S16

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.